Shipping Policy

We are a family-run small business & grateful for your support.

We do what we can to ship the next day, & appreciate your patience when there’s a lot to juggle, especially around holidays & new releases. Your satisfaction is our priority.

Please allow up to 7 business days before receiving a shipping notice, and roughly another 5 days before receiving your order.

Shipping is calculated at checkout.

Shipping Materials are eco friendly, biodegradable, renewable, sustainable. We use a combination of tissue paper, cardboard, & biodegradable vegetable starch peanuts.

Shipping within the United States of America

USA orders over $25 automatically enjoy Free Shipping

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.

Shipping can experience delays out of our control. If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at earthberryapothecary@gmail.com with your name and order number, and we will investigate the issue.

International Shipping

We do offer international shipping, though be warned, shipping internationally is expensive.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Earth Berry Apothecary is not responsible for these charges if they are applied and are your responsibility as the customer.